Preferred Customer Club
Product delivered to your door with 10% off plus free shipping
Are you busy, distracted, and looking for a break? Join the Yes You Can! Preferred Customer Club today to make your transformation easier than ever. When you join your products will be AUTOMATICALLY DELIVERED to you every month, keep you focused on what is most important, your transformation.
Don't miss this limited time opportunity to take advantage of this amazing deal. Plus, when you spend $75 or more on your monthly order, you'll get 10% off, and when you spend $200 or more, you'll get FREE SHIPPING plus 10% OFF.
There is ZERO monthly membership fee, plus you will get all the additional benefits listed below like personalized support, our Platinum Guarantee, and a whole lot more. Simply choose your products, when you want them delivered, and we'll do the rest!
Benefits
Silver Level Recurring orders $75 - $200
Gold Level Recurring orders over $200
One-time order
| Monthly recurring orders | |||
Benefits |
Silver level $75 - $200 | Gold level Over $200 | One-time orders |
| Free shipping | |||
| Email support program | |||
| Live Assistance / Consulting / Support | |||
| 10% discount | |||
| Free recipe e-book | |||
| Free workout plan | |||
| Exclusive sales & offers | |||
| Platinum guarantee | |||
| Motivational tips | |||
| Monthly recurring shipment | |||
| Free subscription | |||
How to Join
Choose date
Choose which day of the month you want your order to be automatically processed and shipped. You can change or pause this anytime.
Free shipping
Spend $200 or more, and on top of a 10% discount and everything you see here, you will also get FREE SHIPPING on your order. This means your Yes You Can! products will automatically show up every month, saving you even more money, and making your transformation that much easier. Join today to take advantage of this amazing deal while it lasts!
10% discount
Let's face it, we can all use a little extra money in our pockets these days! When you spend $75 or more on your Preferred Customer order, you automatically save 10% What can be better than that?
Live Assistance / Consulting / Support
Health, weight loss, and nutrition can be intimidating and confusing, but with the support of our preferred customer agents, you have nothing to fear. Help and answers about how to use our products to achieve your transformation and goal is just a phone call away, just pick up the phone and give us a call, and we'll be there to answer your questions and keep you on track!
Email support program
Our email support program is specifically designed to be with you at every step of your journey, from the very moment you place your first order, until you have reached your transformation goal. We will provide you detailed but easy to understand information to keep you moving on the path towards health and weight loss.
Free recipe e-book
We know that you can't just live off shakes, so we want to make sure that when you aren't using our products, you have the necessary information to feed your body the right nutrients that will aid your transformation. Our exclusive recipe e-book will teach you plenty of simple, easy to cook recipes that are Yes You Can! approved for aiding your transformation.
Workout plan
Exercising can be scary and intimidating, but with our Yes You Can! Workout plan, we are there with you every step of the way. Working out doesn't have to be difficult or intimidating, there are plenty of simple activities you can do to enhance your transformation, and with our Workout Plan you'll learn exercises that are simple and fun, helping you get even more out of your transformation!
Exclusive sales & offers
We love our Preferred Customers, so they are always first to know about exclusive sales and special discounts. When you join the Preferred Customer program, you become a true Yes You Can! insider, with "first to know" access to anything special happening within our company!
Platinum guarantee
We are committed to your complete satisfaction, that is why we offer our Platinum Guarantee. We promise to you that we will do everything we can to make sure you are satisfied with our products and your experience while doing business with us. We wouldn’t be here if it wasn’t for you, and we want to keep you as part of our community for a long time, so you can count on us to treat you well!
Motivational tips
Even the most motivated and educated of us can always learn a little more. You never know when a new piece of information will give you the knowledge you need to take your transformation to the next level. We provide our Preferred Customers with motivational tips to help them get the most out of their transformation.
Monthly recurring shipment
Every day of your transformation is as important as the next, and keeping focused on your transformation is necessary to reach your goal! With a monthly recurring shipment, you don't ever have to worry about ordering more products again, leaving you free to focus on your transformation and your health.
Free subscription
Your membership in our Preferred Customer program is absolutely free. At no additional charge we will ship you your products every single month! Change or modify your order whenever you want!
Motivational Webinars
Yes You Can! wants you to succeed, so we provide you every tool possible to help you along the way. Tune into exclusive monthly webinars with Yes You Can! community members and celebrities to keep you motivated and teach you health tips and tricks!
Cancel anytime
Billed to your credit card
Choose any day of the month
Change order easily
No extra charges
Orders over $75 save 10%
The Fine Print
DownloadStandard, Domestic Shipping and Handling
Yes You Can! understands the importance of processing orders and delivering products quickly. Our standard shipping for purchases made through a Coach’s Personal Website is an accelerated process, which provides delivery within 7-10 business days from order processing date within the 48 contiguous states, and up to 10 business days for Alaska, Hawaii and Puerto Rico.
Our standard shipping and handling is as follows:
- For 50 states and Puerto Rico – FedEx and UPS Ground with delivery confirmation.
Orders placed after 12:00pm (EST) may not process until the next business day. Orders received over the weekend may not process for shipment until Monday morning, excluding national holidays. UPS does not deliver packages on Saturday or Sunday. USPS may deliver your package on a Saturday. FedEx Home delivery offers Saturday as a Standard delivery for most areas. None of the courier service providers deliver on national holidays.
Shipping is available in the Continental US, Puerto Rico, Alaska and Hawaii. Shipping is not currently available for other U.S. Territories. International shipping is not currently available.
PO Boxes
Orders with shipping addresses to PO Boxes will be shipped via USPS.
Order Placement, Status & Tracking
All product orders, including initial auto-ship orders will be processed the following business day. We also offer same business day order processing and shipping with a cut-off time of 12:00PM EDT. For auto-ship orders, your subsequent monthly shipments will be processed every 30 calendar days thereafter, unless you choose to cancel your auto-shipment, pursuant to the terms of this policy.
All orders are shipped with a verified tracking number for online tracking and delivery confirmation. In special occasions, orders may require signature confirmation from recipient when delivered.
Shipping Limitations
When an order is placed, it will be shipped to the address designated by the customer as long as that shipping address is compliant with the shipping guidelines and restrictions contained in this policy. All customer purchases from a Yes You Can! Coach’s Personal Website are made pursuant to a shipment contract. As a result, risk of loss and title for items pass to you upon delivery of the items by us to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Cancellation, Returns & Satisfaction Guarantee
We are confident that you will fall in love with our products, but, if for any reason you wish to return any Yes You Can! product(s) within 45 days of the day you receive your shipment, you are eligible for a 100% refund (minus shipping and handling costs). This product satisfaction guarantee does not apply to products damaged by abuse or misuse, or purchased outside of an authorized distribution channel (for example products purchased from online auctions or discount sites).
In order to successfully receive your refund, your product return must be postmarked within the 45-day period. Please save your shipping receipt and tracking information until your return is successfully processed. You must return all unused merchandise, including shaker bottles and printed materials. Please note that individual components of the Transform Kits are not eligible for partial refunds because Transform Kits are billed as one unit, and not as individual units. Accordingly, partial/incomplete Kits will not be refunded. Furthermore, YYC! will not ship back partial/incomplete returns, and all partial/incomplete Kit components received will be destroyed.
Auto-Shipment
Auto-ship customers are given all of the benefits and protections stated above.
Your first monthly auto-shipment will be charged on the day you sign-up for auto-ship and will arrive in 7-10 business days. All following monthly shipments will be charged to your payment method every 30 calendar days, from the day of your first billing. Auto-ship customers will receive an e-mail notice three business days before we charge your payment method each month and your products will be shipped within 1-2 business days after your payment is successfully processed.
Changing your Auto-Ship Order
If you wish to make changes to your monthly order, please call our Yes You Can! Customer Support Team at 888-381-0992 at least two (2) business days before your scheduled order shipping date, so we can ensure you receive your shipment correctly and on time.
Canceling Auto-Ship
If you would like to cancel auto-shipment, please call 888-381-0992 by 11:00 pm EST the day before your monthly shipment is scheduled to be shipped to avoid your payment method being charged. The scheduled date of your shipment will be included in your auto-ship e-mail notice.
In the event, you receive your products and refund after cancellation but decide to keep them, your payment method will be charged the full amount of auto-ship for that last month. All shipments will stop from that point after unless you indicate otherwise by calling Yes You Can! Customer Support Team at 888-381-0992 to continue on the auto-ship program.
Auto-Ship Returns
Please note that auto-ship returns and refunds are treated as automatic cancellations of auto-shipment. If an auto-ship return occurs prior to your second consecutive monthly auto-shipment, we will deduct the cost of shipping of your initial order from your refund and the return will constitute an automatic cancellation of your auto-ship subscription.
If you cancel auto-shipment after the second consecutive month and after your payment has already been processed, a refund will be issued, but you may be charged a $19.99 fee if (1) your package was already shipped and needs to be re-routed back to our warehouse in-transit; (2) you refuse your package upon delivery; (3) you accept delivery of your package and would like us to send you a return label to ship the products back to our warehouse.
Shipping Your Return Instructions
Follow these steps for a quick and easy return:
Step 1: Call our Yes You Can! Customer Support Team at (888) 381-0992 to confirm your purchase is covered by our Satisfaction Guarantee.
Step 2: Secure all product you are returning in a box.
Step 3: Mail the package to the appropriate address below. Make sure to save your tracking number. If there are any issues with the carrier, we will use this information to process your refund.
Package must be postmarked within 45 days of shipment being received.
Yes You Can! / ATT: Returns
11001 Pritchard Road
Jacksonville, FL 32219
Refunds
As stated above, shipping costs are non-refundable unless they were incurred as a result of our error. Product refunds are issued back to the original method of payment. All appropriate charges, if any, should appear on your payment method within 4 weeks of our receipt of returned products and all relevant paperwork. Please note that your funds may be held by your financial institution for up to five business days after we process cancellation of your order. Please contact your financial institution for further details. Yes You Can! is not responsible for any bank or credit card fees that you may incur. For any questions on the delay policy and/or cancellation policy, please feel free to call Customer Care at (888) 381-0992 or email: Orders@YesYouCan.com.
Offline Product Purchases
If you wish to return a product that you purchased directly from your Independent Yes You Can! Coach, please contact your Yes You Can! Coach. Yes You Can! Coaches must offer a 100% money back guarantee (minus applicable shipping) on products returned by customers within 45 days from the date the shipment is received. This product satisfaction guarantee does not apply to products damaged by abuse or misuse, and shipping costs are not refundable. If your Coach is non-responsive or you have any questions or complaints, please call us at (888) 381-0992 or email Orders@YesYouCan.com.